Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mrs S.T.

Mrs S.T.

March 12, 2026

1  out of  5
rating by Mrs S.T.
"State Farm - Dale Nifon: SHAME ON YOU! 7 years of loyalty and this is the respect I get? ZERO. Switch to a company that values customers! Approving a claim and then denying after work was already in progress. Multiple calls with lack of follow-up and respect. Cancelled policy without notice or call. Multiple lies when requesting to speak with someone. Rude underwriter who hung up when I was talking peacefully. I HAD ENOUGH OF THIS PEOPLE THAT TAKE YOUR MONEY AND DELIVER HORRIBLE SERVICE! #Cancel StateFarm#BadService"
Profile photo of Esther Harper

Esther Harper

February 25, 2026

5  out of  5
rating by Esther Harper
"That David was very helpful. I was a happy camper."
We responded:
"Hello Esther, We appreciate the time you took to give us such a great rating! Hearing that your experience went well really makes our day. We look forward to serving you many more times in the future! See you next time!"
Profile photo of Victoria Pohto

Victoria Pohto

February 25, 2026

5  out of  5
rating by Victoria Pohto
"Couldn’t recommend a better place! Knowledgeable, friendly, quick response and helpful."
We responded:
"Hello Victoria, Thanks for the kind words! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to keeping up the great work! Please let us know what we can do for you in the future."
Profile photo of Rebecca Penny

Rebecca Penny

February 24, 2026

5  out of  5
rating by Rebecca Penny
"I cannot say enough wonderful things about Dale Nifong State Farm — especially Sheila. After my recent accident, I was overwhelmed and stressed, but Sheila stepped in with so much kindness, patience, and genuine care. She walked me through the entire claim process, answered every question, and made sure I understood what to expect. She truly took a stressful situation and made it manageable. She’s also helped me more than once with taking care of our monthly payment over the phone, and every single time she’s warm, professional, and incredibly helpful. You never feel rushed — you feel valued. It’s rare these days to find an office that treats you like family instead of just a policy number, but that’s exactly how they make you feel here. I’m so grateful for their support and highly recommend them to anyone looking for insurance with heart. Thank you, Sheila, for going above and beyond!"
We responded:
"Hi Rebecca, We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. We'll be sure to share your experience with the rest of our team members as inspiration! See you next time!"
Profile photo of Byron Spires

Byron Spires

February 24, 2026

5  out of  5
rating by Byron Spires
"I've been using this office for years and never had an issue that couldn't be resolved fairly quickly. My new agent Lindsey Hall is absolutely amazing! She is super knowledgeable and she makes me feel like we are family vs. another number when we speak. 10/10 would recommend."
We responded:
"Dear Byron, Thanks for the great review! It is truly touching to know you think so highly of us! As always, our team is looking forward to your next visit. See you next time!"
Profile photo of Rebecca Jones

Rebecca Jones

February 23, 2026

5  out of  5
rating by Rebecca Jones
"I was shopping for new car insurance and Lindsey Hall was a great advisor. Will definitely do business with her in the future!"
Profile photo of Joey Fuller

Joey Fuller

February 23, 2026

5  out of  5
rating by Joey Fuller
"Lindsey Hall is one of the best, she will put you where you need to be for you are looking for! Go check her out"
Profile photo of Ashley Persall

Ashley Persall

February 23, 2026

5  out of  5
rating by Ashley Persall
"Professional, amazing agent! Lindsey Hall"
Profile photo of Cameron Jones

Cameron Jones

February 23, 2026

5  out of  5
rating by Cameron Jones
"Wonderful customer service!! Lindsey was very helpful and knowledgeable about life insurance! Highly recommend!"
Profile photo of Brian Scott

Brian Scott

February 23, 2026

5  out of  5
rating by Brian Scott
"Lindsey Hall helped me get my insurance rates and coverages set up. Thank you for taking the extra time and going over everything in a way that was understandable. Top notch customer service! Thank you!"
We responded:
"Hello Brian, Thanks for choosing us and leaving such a great review! It is truly touching to know you think so highly of us! We look forward to serving you many more times in the future! It was a pleasure to serve you."
Profile photo of Cooper Green

Cooper Green

February 23, 2026

5  out of  5
rating by Cooper Green
"Great service! Lindsey helped me so much in understanding what I’d be paying and what for and helped a lot with the process as well if your looking for someone definitely ask for Lindsey Hall!!"
We responded:
"Cooper, Thanks for the kind words! It is truly touching to know you think so highly of us! We'll be sure to share your experience with the rest of our team members as inspiration! See you soon!"
Profile photo of Hadley Green

Hadley Green

February 23, 2026

5  out of  5
rating by Hadley Green
"Lindsey is excellent at customer service and selling insurance. She’s friendly, knowledgeable, and makes clients feel comfortable and confident in their decisions."
We responded:
"Dear Hadley, Thanks for the kind words! It's great to know that we were able to provide you with the highest levels of service. We look forward to serving you many more times in the future! We're here for you anytime!"
Profile photo of Rachael Webb

Rachael Webb

February 20, 2026

5  out of  5
rating by Rachael Webb
"Lindsey Hall is wonderful. She was very patient and informative. She worked up multiple options to get us the best deal. She ended up saving us $1,000 on our auto insurance. She was very helpful and willing to meet whenever was convenient for us!"
We responded:
"Hi Rachael, Thanks so much for taking the time to share your positive experience! We're thrilled that you had a great experience at our location. Our goal will always be to provide the best experience and we love knowing yours was no different. Thanks again and we look forward to seeing you again soon."
Profile photo of Livena Axson

Livena Axson

February 19, 2026

5  out of  5
rating by Livena Axson
"Go see Andrew!"
Profile photo of Valeria Fuqua

Valeria Fuqua

February 13, 2026

5  out of  5
rating by Valeria Fuqua
"Awesome !"
We responded:
"Dear Valeria, Thank you for taking the time to share your experience. It's great to know that we were able to provide you with the highest levels of service. We hope to continue exceeding your expectations with great service. See you next time!"
Profile photo of David Pohto

David Pohto

February 2, 2026

5  out of  5
rating by David Pohto
"Fantastic Service, Great staff."
Profile photo of Lindsey Hall

Lindsey Hall

February 2, 2026

5  out of  5
rating by Lindsey Hall
"Love this office, they're super professional and efficient!"
Profile photo of Harry Clements

Harry Clements

January 29, 2026

5  out of  5
rating by Harry Clements
"Very easy to work with. Great staff!"
Profile photo of Jeff Holliman

Jeff Holliman

January 28, 2026

5  out of  5
rating by Jeff Holliman
"Go see Andrew"
Profile photo of Henry Bryant

Henry Bryant

October 13, 2025

5  out of  5
rating by Henry Bryant
"They're the best. Go see these Andrew."
Profile photo of Regina Dixon

Regina Dixon

October 1, 2025

5  out of  5
rating by Regina Dixon
"Friendly and helpful staff. Andrew was very informative and helped me make the right decision"
Profile photo of Quenton Allen

Quenton Allen

September 26, 2025

5  out of  5
rating by Quenton Allen
"Friendly and helpful staff, Andrew is the man."
Profile photo of Waheedah Felder

Waheedah Felder

September 25, 2025

5  out of  5
rating by Waheedah Felder
"Very pleasant customer service. Got my insurance up and going and explained everything to very well. Thank You"
Profile photo of Eleazer Epps Jr

Eleazer Epps Jr

September 5, 2025

5  out of  5
rating by Eleazer Epps Jr
"Andrew was awesome. Thanks Dale! You have an awesome staff"
Profile photo of Tiffany Rozier

Tiffany Rozier

November 22, 2024

5  out of  5
rating by Tiffany Rozier
"Andrew Freeman was great!!! He called to check in with me to make sure I had everything I needed."